TERMS OF USE FOR TRANSCORP WEBSITE

1. INTRODUCTION

1.1 Definitions

“Transcorp,” “we,” “us,” or “our” refers to Transcorp International Logistics LLC, its subsidiaries, and affiliates. “Services” means the websites, mobile applications, online platforms, and any other services provided by Transcorp, including but not limited to shipment tracking, rate calculations, customs brokerage, and warehousing. “Content” includes text, graphics, logos, images, videos, software, and any other materials found on the Services. “User,” “you,” or “your” means any individual or entity accessing or using the Services.

1.2 Agreement to Terms

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not access or use the Services.

2. INTELLECTUAL PROPERTY RIGHTS – COPYRIGHT

2.1 Ownership

All Content on the Services is the property of Transcorp or its licensors and is protected by copyright, trademark, and other intellectual property laws of the UAE and international conventions.

2.2 Limited License

Transcorp grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services and Content solely for your personal or internal business purposes.

2.3 Prohibited Activities

You may not:

  • Copy, modify, distribute, sell, or lease any part of the Services or Content.
  • Reverse engineer, decompile, or disassemble any software on the Services.
  • Use any robot, spider, scraper, or other automated means to access the Services.
  • Remove or alter any copyright, trademark, or other proprietary notices.

3. TRADEMARKS – TRADE NAME

3.1 Transcorp Trademarks

“Transcorp,” the Transcorp logo, and other marks indicated on the Services are trademarks or registered trademarks of Transcorp.

3.2 Unauthorized Use

You may not use Transcorp’s trademarks without our express written permission.

4. TERMS OF USE

4.1 Acceptable Use

You agree to use the Services only for lawful purposes and in a manner consistent with these Terms.

4.2 Prohibited Activities

You may not use the Services to:

  • Transmit any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable material.
  • Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
  • Interfere with or disrupt the Services or servers or networks connected to the Services.
  • Violate any applicable local, state, national, or international law.

4.3 Account Security

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

5. ACCURACY OF THE WEBSITE

5.1 Information

Transcorp strives to provide accurate and up-to-date information on the Services. However, we do not warrant or guarantee the accuracy, completeness, or reliability of any Content.

5.2 Changes

Transcorp reserves the right to modify or discontinue any aspect of the Services at any time without notice.

6. PRODUCTS & SERVICES

6.1 Service Descriptions

The Services may include descriptions of Transcorp’s logistics services. These descriptions are for informational purposes only and do not constitute a binding offer.

6.2 Service Agreements

The specific terms and conditions for each service, including rates, liability limitations, and insurance requirements, will be outlined in separate service agreements or order confirmations.

7. CHARGES

7.1 Payment

You agree to pay all charges associated with your use of the Services in accordance with the rates and payment terms specified in your service agreement or order confirmation.

7.2 Taxes and Fees

You are responsible for all applicable taxes, duties, levies, and other governmental charges imposed on the services provided by Transcorp.

7.3 Late Payment

Transcorp may assess late fees or interest on overdue payments at the rates specified in your service agreement or as otherwise permitted by applicable law.

8. SUBMITTED MATERIAL

8.1 User Content

You may submit or transmit content, including but not limited to documents, data, and information, through the Services (“User Content”). You retain ownership of your User Content.

8.2 License Grant

By submitting User Content, you grant Transcorp a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, and sublicensable right to use, reproduce, modify, adapt, publish, translate, distribute, and display the User Content in connection with the provision of the Services.

8.3 Representations and Warranties

You represent and warrant that you own or otherwise control all the rights to the User Content that you post; that the User Content is accurate; that use of the User Content you supply does not violate these Terms of Use and will not cause injury to any person or entity; and that you will indemnify Transcorp for all claims resulting from the User Content you supply. Transcorp takes no responsibility and assumes no liability for any User Content posted by you or any third party.

In addition, you represent and warrant that any User Content:

  • Compliance with Laws: Does not breach any local, national, international law or these Terms of Use.
  • Fraud Prevention: Is not fraudulent or intended to have any fraudulent purpose or effect.
  • Public Policy and Morality: Is not contrary to any public policy or accepted moral standards.
  • Reasonable Use: Is not inconsistent with the reasonable use of the website.

9. EXPORT

9.1 Compliance

You agree to comply with all applicable export control laws and regulations of the UAE and any other relevant jurisdictions.

9.2 Restrictions

You may not use the Services to export or re-export any goods, software, or technology in violation of any export laws or regulations.

10. DATA ENTRY

10.1 Accuracy

You are responsible for the accuracy and completeness of all data and information you provide to Transcorp through the Services.

10.2 Liability

Transcorp shall not be liable for any errors or omissions in the data or information you provide.

11. TERMS OF CARRIAGE

11.1 Governing Terms

The transportation and delivery of goods by Transcorp are governed by the terms and conditions set forth in the applicable service agreement or waybill.

11.2 Liability Limitations

Transcorp’s liability for loss, damage, or delay to goods in transit is limited as set forth in the applicable service agreement or waybill and the applicable laws and conventions.

12. DISCLAIMER OF WARRANTY – LIMITATION OF LIABILITY

12.1 No Warranty

The Services are provided “as is” and “as available” without any warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

12.2 Limitation of Liability

To the maximum extent permitted by law, Transcorp shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Services, even if Transcorp has been advised of the possibility of such damages.

13. INDEMNITY

13.1 Indemnification

You agree to indemnify, defend, and hold harmless Transcorp, its officers, directors, employees, agents, and affiliates from and against any and all claims, losses, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or in connection with your use of the Services, your violation of these Terms, or your violation of any rights of another.

14. WAIVER

14.1 No Waiver

The failure of Transcorp to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

15. AMENDMENTS

15.1 Right to Modify

Transcorp reserves the right to modify or amend these Terms at any time, with or without notice.

15.2 Notification

We will notify you of any material changes to these Terms by posting the revised Terms on the Services or by sending you an email or other notification.

15.3 Acceptance

Your continued use of the Services after the effective date of any modifications to these Terms constitutes your acceptance of the revised Terms.

16. DISCLOSURE OF INFORMATION

16.1 Confidentiality

Transcorp will maintain the confidentiality of your personal information in accordance with our Privacy Policy, which is incorporated into these Terms by reference.

16.2 Disclosure

Transcorp may disclose your information to third parties as required by law, regulation, or legal process, or as necessary to provide the Services or enforce these Terms.

17. HEADINGS

17.1 Purpose

The headings in these Terms are for convenience only and do not affect the interpretation or construction of these Terms.

18. SEVERABILITY

18.1 Invalid Provisions

If any provision of these Terms is held to be invalid or unenforceable, that provision shall be severed from these Terms, and the remaining provisions shall remain in full force and effect.

19. LAW / JURISDICTION

19.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates.

19.2 Jurisdiction

Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.

20. FRAUD PREVENTION

20.1 Measures

Transcorp may take any measures necessary to prevent fraud, abuse, or misuse of the Services, including but not limited to monitoring and investigating suspicious activity, blocking or suspending accounts, and reporting suspected illegal activity to law enforcement authorities.

21. COOKIE POLICY

21.1 Use of Cookies

Transcorp uses cookies and similar technologies to enhance your experience on the Services, collect usage data, and improve our services.

21.2 Consent

By using the Services, you consent to the use of cookies as described in our Cookie Policy.

22. SDK POLICY

22.1 Use of SDKs

Transcorp may use software development kits (SDKs) in the Services to collect data, improve functionality, and personalize your experience.

22.2 Data Collection

The SDKs may collect information about your device, usage patterns, and other data as described in our Privacy Policy.

23. ENTIRE AGREEMENT

23.1 Complete Terms

These Terms, together with the Privacy Policy, Cookie Policy, and any applicable service agreements or order confirmations, constitute the entire agreement between you and Transcorp regarding your use of the Services.

24. CONTACT INFORMATION

24.1 Questions

If you have any questions about these Terms, please contact us at hello@transcorp-intl.com

BY USING THE SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS.

Effective Date: 8/8/2024