We help you optimize your shipping solutions and custom tailor a plan to ensure you're getting the highest quality services possible with a massive fleet of bikes, trucks, and large freight trucks.
The delivery timelines for all services are estimates and may be affected by circumstances beyond our reasonable control. Delivery may be delayed or rescheduled due to factors including, but not limited to, force majeure events, flight delays or cancellations, adverse weather conditions, customs or regulatory requirements, technical or operational issues, government restrictions, or any other unforeseen circumstances that may impact the delivery process.
At Transcorp, we are committed to providing excellent customer service. If you have any complaints or concerns, please contact our Customer Service team using one of the following channels:
We will acknowledge receipt of your complaint within 1 hour and aim to resolve it within 1 to 3 business days.
If your complaint has not been resolved within 10 days, or if you are not satisfied with the resolution provided, you may contact the Communications Regulatory Authority (CRA) through www.cra.gov.qa.